FAQ
Questions, answered
The things customers ask us most. Can’t find your answer? Get in touch.
Does it cost anything to submit a project?
No. Submitting a project and receiving quotes is completely free for customers. Designers pay to unlock briefs.
Do I need to create an account?
Yes — you’ll need a free account to post a project. Signing up takes a moment and lets you track your projects and quotes in one place. It’s always free for customers.
Who sees my contact details?
Your details stay masked until a designer unlocks your brief. Only designers who’ve unlocked your project can contact you.
How many quotes will I get?
It varies by project, but because designers pay to reach you, you’ll typically get a small number of genuinely interested quotes rather than a flood.
How do you keep out spam and cold outreach?
Because designers pay to unlock each brief, you only hear from people genuinely interested in your project. Your contact details stay hidden until then.
What kinds of projects can I post?
Anything from a single landing page to a full redesign or online store. The brief adapts to the type of project you choose.